How financial technology companies are rapidly transforming the traditional
retail banking industry through disruptive innovation.
Over the past decade financial service innovations have contributed to a completely new way in which customers can bank, threatening the status quo of traditional retail banks, and redefining a banking model which has been in place for generations. These new technological advancements have facilitated the rapid emergence of digital banking firms and FinTech companies, leading to established banks being forced to swiftly increase their pace of digital adoption to stay relevant and stop mass client attrition to these agile financial start-ups. These threats come at an inopportune time for banks due to mature markets currently experiencing stagnant growth. This coupled with decreasing profit margins due to the competitive pricing of new entrants, and financial customer loyalty becoming ever increasingly more tenuous.
Online book availability
The Digital Banking Revolution is available for purchase at Amazon.com in audio, Kindle and paperback versions here, as well as being offered via a number of other major online booksellers in over fifty countries.